Frequently asked questions

No. All peptides sold by FutureCell Peptides are strictly for research and development purposes only. They are not intended for human consumption, medical use, therapeutic applications, or any form of self-administration. By purchasing from us, you confirm that you understand and agree to use these products solely for legitimate research purposes.

Yes! On any product page showing 'Sold Out', you can register your email address to receive an automatic notification when the item is back in stock. We regularly restock popular peptides and prioritize notifying waiting customers.

Due to the nature of research chemicals and to maintain product integrity, we cannot accept returns on opened products. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund. Unopened products in original packaging may be returned within 14 days.

Our support team is available via email at info@futurecellpeptides.com. We typically respond within 24 hours on business days. For urgent inquiries, please include 'URGENT' in your subject line. We're here to help with any questions about our products, orders, or research applications.

We accept Visa, Mastercard, and 200+ cryptocurrencies including Bitcoin, Ethereum, and USDT. All payments are processed through our secure payment provider. You can choose your preferred payment method at checkout. If you experience any payment issues, please contact us directly at info@futurecellpeptides.com and we'll assist you promptly.

Quality is our top priority. Every batch undergoes rigorous testing for purity and identity verification using High-Performance Liquid Chromatography (HPLC) and mass spectrometry. Our peptides consistently achieve 99%+ purity. Certificates of Analysis (CoA) are available upon request for any product.

We offer EU-wide delivery with discreet packaging to protect your privacy. Orders under €100 are shipped as untracked padded mail, while orders exceeding €100 include full tracking. Processing typically takes 1-2 business days, and most EU deliveries arrive within 5-10 business days depending on your location.

Currently, we focus exclusively on EU orders to ensure compliance with regional regulations and maintain shipping efficiency. This allows us to provide faster delivery times and better customer service. If you're located outside the EU and interested in our products, please contact us directly to discuss potential options.

Peptides arrive as lyophilized (freeze-dried) powders and should be stored in a refrigerator at 2-8°C (36-46°F) until ready for use. Keep them away from light and moisture. Once reconstituted with bacteriostatic water, peptides should be used promptly or stored according to your specific research protocols. Proper storage ensures maximum stability and research integrity.